All You Need to Manage Your Travel Agency
We know that every minute counts in online travel. We've automated request management and offer creation. Once you setup your offer design, our system automatically generates offers and tracks your bookings.
Your team will be able to handle many more requests and send more offers. If you sell packages or have direct online booking, Webiny will take care of the whole process automatically, regardless of the type of accommodation you are selling to your guests.
Webiny will automatically create and manage:
- Templated email and PDF offers in multiple languages with your custom design
- Offer landing pages
- Credit Card, PayPal and MoneyBookers payments (or bank transfers)
See Request Details
For each request you can see specific details and comments before creating a tailor-made offer.
Create New Offers with Total Control
You can control every element of your offers and assign additional services.
Manage Alternatives for Your Guests
We know that sometimes accommodation isn't available, even if your website says so - or - someone booked it in the meantime. Once you setup accommodation as non-available in the system, all previous requests get the option to automatically select alternative offers. We have built-in algorithms that help you choose the best alternatives for your guests.
Track Opened Offers and See Generated Invoices and Vouchers
Once the offer is sent, we track if the offer is viewed or paid and automatically generate invoices and vouchers.
Know Your Guests Like Never Before
Webiny tracks every user and guest. With detailed insights into their behavior and spending habits you get to know them better and have the possibility to create custom campaigns and customer service.
Webiny tracks average bookings per season, average spending and average overnights, giving you detailed statistics and overview of your guests.
Automate Payments and Invoices with Webiny
Webiny creates and tracks invoices and payments in the background of the system. All payments are processed via 3rd party systems (PayPal, MoneyBookers or any 3rd party payment gateway) and if the service has an API, Webiny automatically detects payments and marks invoices as paid.
If you accept wire transfer payments, you have the options to manage payments and invoices manually.
Add, manage and offer any type of accommodation
Webiny has two types or levels of accommodation:
- Accommodation type
- Lot type
The main difference is that accommodation type can hold one or more additional lots per type (example: hotel is an accommodation type which can hold different lot types - i.e. rooms, suites, apartments). Accommodation can also be booked as a whole (such as villa or country house).
For each accommodation and lot you can describe properties, booking rules, prices, discounts and supplements, associate pictures or videos. Webiny takes all the details and displays them on your website, inside your offers or your emails to clients.
Insert as many accommodation properties as you need
For each of your accommodation types you can describe specific properties. Regardless of the accommodation type, you can add specific properties and their associated types (numeric value, combo, text field etc.).
Manage Accommodation Properties with Ease
Once you've added accommodation properties, you can select them easily from menus when you add new accommodation.
Since you enter property translations in the first step, adding new accommodations is lightning fast - just select and proceed to the next step.
Manage Accommodation Pricing
With built-in business logic, setting up your accommodation pricing is really easy. Add standard beds, additional beds, pets, price periods, supplements and discounts and our built-in price calculator will create offers and invoices for your guests.
Offer extra services
Extra services are an additional part of accommodation pricing.
You can set them as an obligatory part of offer calculation and set up a calculation based on per person or per day.
Also, you are able to define age range for specific extra service (meaning you have additional discounts for children) and associate them per accommodation type.
Webiny handles extra services in price calculation automatically, relieving you of manual calculations and offer creation.
Run Special Offer Campaigns
Setup your Special Offer campaigns and assign specific discounts for either accommodation or lots. Assign start and end dates and afterwards select accommodation or lots from the accommodation menu.
Once you select an accommodation Webiny will automatically assign discounts to your offers and invoices. You can choose a banner and run a campaign on your website.
Once the campaign has finished, all offers and invoices will be generated with default prices.
Manage Relationships with Accommodation Owners or Other Agencies
Whether the accommodation's owner is a private person or you obtain it via a partner agency, managing your relationship with them is easy with Webiny.
View their accommodation, add their contact data, bank account numbers or specific comments.
Managing your partners makes it easier for you to track who you work with, who owns specific accommodation and how to contact them.
Manage Every Aspect of Your Travel Website and Agency
With Webiny, you are able to control various aspects of how your travel website works and how your agency does business. You can manage:
- URL Structure
- URL Prefixes
- Accommodation and Lot Metadata (per type)
Default Pricing Settings
- Gross Based Prices
- Net Based Prices
- Booking Seasons
- Multiple Locations
- Request Forms
- Booking Forms
- Reservation Forms
Offer Settings Management
- Manage Translations
- Manage Syncing with External Systems
Do you need a Booking System?
Send us an inquiry by completing this form.